Terms & Conditions

These Terms govern your relationship with the operator of the online casino platform accessible via luxur-casinoz.com ("luxurcasino"). By accessing or using the services provided by luxurcasino, you agree to comply with and be bound by these Terms. The effective date of these Terms is June 1, 2025.

Definitions

For the purposes of these Terms, the following definitions shall apply:

• Operator: Apollo Entertainment Ltd, the legal entity operating luxurcasino via the domain luxur-casinoz.com, licensed and regulated as specified herein.
• User: Any individual who accesses, registers, or uses the services provided by luxurcasino.
• Player: A registered User who participates in gaming activities offered on luxurcasino.
• Account: The personal user account created and maintained by a Player to access and use luxurcasino's services.
• Bet: Any stake or wager placed by a Player on a game or event on luxurcasino.
• Bonus: Any promotional benefit, including but not limited to free spins, deposit bonuses, cashback, or credits offered to Players under specific terms.
• Wager: The amount of money a Player commits or must commit to qualifying bets according to bonus or gameplay requirements.
• KYC: "Know Your Customer" procedures including identity verification documents required to comply with regulatory standards.

Account Registration

To participate in gaming activities at luxurcasino, Users must create an Account in compliance with the following conditions:

• Age Requirement: You must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher, to register and play on luxurcasino.
• Registration Process: Users must provide accurate, complete, and truthful information during the registration process. This includes a valid email address which must be verified to activate the Account.
• KYC Compliance: Players are required to submit valid identification documents for verification to comply with applicable anti-money laundering (AML) and responsible gaming regulations. Failure to provide satisfactory documents may result in account suspension or closure.
• User Obligations:
  • You must maintain the confidentiality of your Account credentials and are fully responsible for all activities conducted through your Account.
  • You agree to notify luxurcasino immediately of any unauthorized use or security breaches related to your Account.
  • You shall not permit third parties to access or use your Account.

Betting & Gameplay Rules

The following rules apply to bets and gameplay on luxurcasino:

• Bet Placement:
  • Bets can be placed using real money balances or valid bonuses, subject to minimum and maximum limits as defined per game or event.
  • The minimum and maximum bet limits vary according to the specific game and will be displayed within each game interface.
  • Only bets accepted by the system according to game rules and conditions shall be valid.
• Bet Cancellation & Modification:
  • Bets cannot be cancelled or modified once confirmed, except where errors or technical failures are identified and approved by luxurcasino.
  • In case of system errors, luxurcasino reserves the right to void bets and adjust balances accordingly.
• Conduct in Live Casino and Chats:
  • Players must behave respectfully in all live dealer games and chat functions.
  • Any form of insulting language, harassment, fraudulent behaviour, collusion, or cheating is strictly prohibited.
  • violations may result in immediate suspension or termination of the Account without prior warning.

Bonus Terms

luxurcasino offers various bonuses subject to the following terms and conditions:

• Activation Requirements: Bonuses may require a minimum deposit or fulfilment of specific actions to be activated. These will be clearly stated within the promotion details.
• Wagering Requirements:
  • Any bonus funds and/or winnings derived from bonuses must be wagered at least the stated number of times ("wager") within the specified timeframe.
  • Failure to meet wagering requirements within the timeframe will result in the bonus and associated winnings being voided.
• Prohibited Games and Actions:
  • Certain games may be excluded from contributing towards wagering requirements; such exclusions will be specified in the bonus terms.
  • Attempts to abuse bonuses through irregular gameplay or system manipulation are prohibited and will lead to forfeiture of bonuses and possible Account suspension.
• Combining Promotions: Players may not combine certain bonuses or promotions unless explicitly allowed. Conflicting bonuses will result in automatic forfeiture of one or more offers.

Payments & Withdrawals

luxurcasino supports multiple deposit and withdrawal methods with the following conditions:

• Deposit Methods: Payment options include credit and debit cards, e-wallets, and cryptocurrencies, as described on the Payments page.
• Withdrawal Methods: Withdrawals are processed via the same or equivalent methods, subject to verification procedures.
• Limits and Fees: Deposit and withdrawal limits vary by method and jurisdiction. luxurcasino does not charge withdrawal fees; however, third-party fees may apply.
• Processing Times: Deposit transactions are generally instant. Withdrawal requests are processed within 24-72 hours after verification.
• Refund Conditions: Bets and bonuses may be refunded only in cases of cancellations or errors as determined solely by luxurcasino's discretion and in accordance with regulatory requirements.

Limitation of Liability

luxurcasino undertakes the following obligations and limitations of liability apply:

• Operator Obligations:
  • To provide a fair and transparent gaming environment compliant with industry standards.
  • To ensure accuracy of game results subject to certified random number generators (RNG) and regular audits.
• Exclusions of Liability:
  • luxurcasino shall not be liable for losses or damages due to technical failures, software malfunctions, network interruptions, or unauthorized Account access beyond reasonable control.
  • The Operator is not responsible for losses resulting from your failure to comply with these Terms or use the service in violation of applicable laws.
• Maximum Compensation: In the event of proven Operator fault causing financial loss, compensation shall not exceed the amount of the affected bet or transaction.

Intellectual Property Rights

All content, software, graphics, logos, and trademarks displayed on luxur-casinoz.com are the exclusive property of luxurcasino or its licensors and are protected under applicable intellectual property laws.

Users are expressly prohibited from copying, reproducing, distributing, modifying, or creating derivative works from any content or software without prior written permission from the Operator.

Privacy & Data Protection

All personal data collected and processed in connection with your use of luxurcasino is handled in accordance with our Privacy Policy. By using luxurcasino services, you consent to the collection, storage, and processing of your information as described therein, including compliance with Canadian data protection laws and applicable international standards.

Changes to Terms

luxurcasino reserves the right to update or modify these Terms at any time. Changes will be communicated to Users via:

• Direct email notification to registered Players;
• Visible banners or notices on luxur-casinoz.com.

Continued use of the platform after such notification constitutes acceptance of the revised Terms. If you do not agree to the changes, you must discontinue use of luxurcasino's services immediately.

Termination & Suspension

luxurcasino reserves the right to suspend, restrict, or terminate your Account, in whole or in part, under the following grounds:

• Failure to comply with these Terms or applicable laws.
• Suspicion or evidence of fraudulent activity, abuse, or misuse of the platform.
• Failure to complete KYC verification.
• At the discretion of the Operator for any reason consistent with regulatory obligations.

In case of termination or suspension:

• You will be notified via the registered email address or through your Account; however, luxurcasino is not obliged to provide advance notice in case of suspected fraudulent activity.
• Any remaining account balances will be refunded subject to verification and applicable legal restrictions.

Governing Law & Jurisdiction

These Terms and your use of luxurcasino are governed exclusively by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada. Prior to initiating legal proceedings, Parties agree to attempt resolution via arbitration or negotiation in accordance with applicable dispute resolution procedures.

Contact Information

For all inquiries, support, or legal matters related to luxurcasino, please use the following contact details:

• Official Website: https://luxur-casinoz.com
• Headquarters Address: 8 Villa Seminia, Ta' Xbiex, Malta

Please note that no direct phone numbers or email addresses are specified for customer or legal support. All communications should be initiated via the contact options available on the official website.